CAPA Management:

A well-defined CAPA system ensures product safety and regulatory compliance and drives continuous improvement.

🟢CAPA Workflow:

→Identification:
Detect nonconformities, complaints, audit findings, or potential risks.

→Evaluation:
Assess the risk, severity, and potential impact on patient safety, product quality, or regulatory compliance.

→Investigation:
Perform root cause analysis using tools like 5 Whys, Fishbone, or Fault Tree Analysis.

→Action Plan:
Define corrective and preventive actions to eliminate root causes and prevent recurrence.

→Implementation :
Execute the approved actions within an agreed timeline.

→Effectiveness Check:
Verify the success of actions taken and confirm the issue is resolved.

→Documentation & Closure:
Record the entire CAPA process, ensuring traceability and regulatory readiness.

🟢Case Study Examples:

👉Case Study 1:
Field Complaint on Device Performance

Issue: Increased rate of product failures reported in the field.

CAPA Action: Investigation identified supplier material variation. Corrective action included supplier re-qualification and material spec updates. Preventive action included revised supplier audit schedule.

Result: Issue resolved and no recurrence in subsequent 18 months.

👉Case Study 2:
Internal Audit Nonconformance

Issue: Incomplete traceability records for production batches.

CAPA Action: Process mapping revealed gaps in batch release documentation. Corrective action revised WI & staff retraining. Preventive action introduced electronic batch release tracking.

Result: Full traceability achieved and verified in follow-up audits.